About us

About TOSS Au Pair Service

When you choose TOSS au pair services, you choose quality, support, and personalized guidance. We understand that every family has unique wishes and needs, and that not every au pair is the perfect match. Our matching process is carried out with great care and selectivity. We are here to provide support, even when challenges arise. We know how it feels, and in such cases, we assist both the host family and the au pair in quickly finding a suitable solution.

You can always reach out to us for tips, questions, or assistance. We also support our au pairs who may need guidance, especially during the initial phase of their stay. In their first month, we invite them to an orientation course where they can learn about Dutch culture, get tips and ideas for activities with the children, understand the cultural shock they might experience, and more.

To ensure the year runs smoothly, we maintain regular contact and evaluation moments. We also stay in touch with the au pairs by inviting them to events, helping them explore the Netherlands, and connecting them with other au pairs.

Meet Michelle, head of TOSS Au Pair Services!

With a passion for the au pair program and as a psychologist, she has a deep understanding of human behavior and the dynamics that contribute to a positive, healthy relationship—key elements in the au pair experience. Her personal journey has been shaped by diverse cultural exchanges, including her own life-changing experience as an au pair in the Netherlands. These experiences not only gave her a firsthand understanding of what it takes to create meaningful cultural connections, but also inspired her dedication to help both au pairs and host families navigate this unique exchange. 

Having lived as an au pair and worked with host families in the last years, she truly understands the challenges and rewards of this experience from both sides.  

Her mission is to provide personalized support and guidance to help families and au pairs build strong, fulfilling relationships. Based on her experiences and expertise she carefully matches families and au pairs, ensuring that everyone’s needs and expectations are met. With a focus on open communication and cultural understanding, she’s here to help make your au pair journey as enriching and smooth as possible! 

“My au pair experience was truly life-changing and amazing, not only for me but also for my host family. I saw firsthand the value and balance we bring into a family’s home and routine, and it was incredibly rewarding to make a positive impact on their lives. At the same time, the chance to immerse myself in a new country and culture was equally fulfilling, creating a mutually rewarding experience for everyone involved.” – Michelle

A pleasure to work with!

“Michelle is an incredibly driven, conscientious, and detail-oriented professional. Her dedication to excellence shines through in everything she does, consistently ensuring that both au pairs and families receive her full attention and support. Quality is always her top priority, and she goes above and beyond to deliver exceptional results. She is also an absolute pleasure to work with, bringing both professionalism and warmth to every project. With her skills and dedication, I have no doubt Michelle will provide an excellent service to au pairs and host families”.

– Shereen Kollman

TOSS Group

TOSS Au Pair Service is part of TOSS Group

TOSS Group is a one-stop-shop solution for international payroll, expat services, and housing solutions. We assist in hiring professionals from all over the world and guide them through the entire process of living and working in Europe. TOSS Group combines a wealth of knowledge and experience in payroll, international business, expat services, and temporary employment, ensuring that every related process runs as smoothly and efficiently as possible.